Emergency password reset tool

Hi , Our administrator user could not log in; unfortunately, this is the only administrator account that the client is using. The account they are using is "admin@decisions.com" which they needed to reset the password. Is there a way to reset the password without logging in to the Portal? I read in the forum there is a password reset tool. Where to download the emergency password reset tool for Decisions?

Comments

  • Hi,

    Foremost, There is no other way to reset the password for an admin account.

    For your second query, there is no script that can be run, to auto-assign the individuals to a group. You need to create a flow and use a "SetGroupAccounts" step to assign the accounts to a group.

    Note: "SetGroupAccounts" step will remove all the previous accounts within the group and re-sets with the New account list.

    Please let me know if you have any other queries regarding the same.

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