Emergency password reset tool
Hi , Our administrator user could not log in; unfortunately, this is the only administrator account that the client is using. The account they are using is "admin@decisions.com" which they needed to reset the password. Is there a way to reset the password without logging in to the Portal? I read in the forum there is a password reset tool. Where to download the emergency password reset tool for Decisions?
Comments
-
Hi,
Foremost, There is no other way to reset the password for an admin account.
For your second query, there is no script that can be run, to auto-assign the individuals to a group. You need to create a flow and use a "SetGroupAccounts" step to assign the accounts to a group.
Note: "SetGroupAccounts" step will remove all the previous accounts within the group and re-sets with the New account list.
Please let me know if you have any other queries regarding the same.
Howdy, Stranger!
Categories
- 2.1K All Categories
- 18 General
- 155 Installation / Setup
- 991 Flows
- 86 Rules
- 203 Administration
- 204 Portal
- 433 General Q & A
- 600 Forms
- 282 Reports
- 3 Designer Extensions
- 38 Example Flows
- 32 CSS Examples
- 1 Diagram Tile
- 5 Javascript Controls
- 139 Pages
- 1 Process Mining
- New Features
- 150 Datastructures
- 50 Repository
- 169 Integrations
- 25 Multi-Tenant
- 21 SDK
- 40 Modules
- 38 Settings
- 20 Active Directory
- 12 Version 7
- 34 Version 8