Unable to view new added server in support portal
Unable to view new added server in support portal
Comments
-
We installed a new server and its licensed, but it doesnt show in the Manage Servers list on the support portal under my account. Do I need to manually add the details in the support portal?
-
Hello
Yes, well need to register it. We would require the server name, BaseURL, the server type(Standard or Multi-tenant), Environment Type(dev, prod, stage, etc), whether the environment is in the cluster, Decisions version installed, and whether IIS or self-hosted (for 7x). You can register it using the Register New Server option on the Manage Server folder(refer to attached screenshot), or we are more than happy to do it for you.
[img]att1[/img]
Thanks
Howdy, Stranger!
Categories
- 4.4K All Categories
- 83 General
- 13 Training
- 210 Installation / Setup
- 1.2K Flows
- 110 Rules
- 271 Administration
- 213 Portal
- 498 General Q & A
- 714 Forms
- 347 Reports
- 3 Designer Extensions
- 48 Example Flows
- 58 CSS Examples
- 1 Diagram Tile
- 8 Javascript Controls
- 187 Pages
- 5 Process Mining
- New Features
- 186 Datastructures
- 70 Repository
- 230 Integrations
- 29 Multi-Tenant
- 27 SDK
- 81 Modules
- 59 Settings
- 26 Active Directory
- 12 Version 7
- 35 Version 8
- 143 Lunch And Learn Questions