Update AD User Identifier

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Update AD User Identifier

Unknown

We have a user that was imported into Decisions from AD. Now, his AD username has changed but it was not updated in Decisions. How do we update this as the value is grayed out in Decisions UI.

Unknown

Hello,

You should be able to do this by updating the DB directly. you can use this query:

[i]update entity_account set user_identifier =[color=#ff0000]desireduseridentifier[/color] where user_identifier = [color=#ff0000]currentuseridentifier[/color][/i]

Once you make this change, you will need to restart SHM, which will bring your service down for a minute or two.