Re-assign Current Task Using Flow

Re-assign Current Task Using Flow

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  • Hi,

    Is there any way to re-assign the current task for a process folder using a [action] flow?
    I current have an action flow for the process folder item which shows a screen of available users for the person to select.
    When an account has been selected I want to reassign the current task to this account.
    I have tried using the ‘Set Assignment For Accounts’ step but it asks for an ‘Assignment ID’ which I do not know where I can get the ID from?
    Is this correct approach, and if so, how do I get the Assignment ID?

    Thanks.

  • Youll need to fetch the assignment for your process folder first by using a fetch entities step, type Assignment, and setting the entityFolderID field equal to Folder.FolderID. Then youll have the assignments ID and the current assigned users email to use in the following steps:

    1. Get new assignee (Integration > Internal Services > Account Service > Get by Email) --email for new user chosen from your form
    2. Add assignment for new assignee (Integration > Internal Services > Assignment > Add Assignment For User)
    3. Get the current assignee (same step from step 1 above)
    4. Remove the assignment for that user (Integration > Internal Services > Assignment > Remove Assignment for User)
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