HTML tag in email

Unknown

HTML tag in email

Unknown

Hello,

I have a flow where I’m getting email messages and inserting the body of the message into a new email message that I’m sending to another person assigned to a task. To do this I’m creating the body in my Send Email step using the Text Merge.HTML option and I’m mapping in Message.BodyHtml into the text merge along with some other data. I then have the settings as in the screenshot below with the Clean Up HTML selected and the email content to auto (although it has behaved the same with Html selected). My email message is looking as expected with the exception of tags where there were spaces. See the forwarded email message below. I’m never converting the email to anything other than HTML and it’s rendering all of the other Html appropriately with the exception of the . How do I get rid of these?

Thanks!

Unknown

Hello,

May I ask how you are creating this message to pass into the Send Email step? A screenshot of your flow and some of the relevant step properties will help us investigate a solution for you.
However, it appears that the issue where the tags appear in an email is due to HTML text going into another TextMerge.HTML. For example, if you map in an input from a rich text box output into a Send Email step as a TextMerge.HTML (rather than a Select Value input mapping), this tag appears.
Alternatively, if you need to use a simple merge to variable that already includes HTML, you can also use a Text.Merge.Plain. This should prevent that issue from occurring because this tag appearing seems to occur when there are duplicate HTML tags.
Let me know if this answers your question or if you need any additional assistance.

Regards.