Some columns not showing in report on dashboard.

Some columns not showing in report on dashboard.

Comments

  • Two new columns that we recently added to the entity, the report data flow and as columns to the report show for one type of user. ( Group = coach )
    But not another type of user ( Group = coach ) but not another type of user ( Group = CoachManager ) in our test environment.
    The two users are both similarly navigating to a folder where the page is configured with PageData to the default page for that folder.

  • The report is most likely cached for the user where the columns arent showing up. Please try clearing your browser cache and refreshing.

  • That’s not the issue. We can log in as a coach and it works, then as a coach manager and it doesn’t, then as an admin and it works (one immediately after the other).

  • We think this is a cache issue because we dont have behavior to hide columns by user account. Columns are hidden for everyone or for no one. Can you try this. Login as the user account experiencing the missing columns and stay logged in. Login in an incognito session as an admin. Go to this report and make a trivial edit, such as changing the width of a column. Then save the report. This should cause a refresh report dialogue to show for the other user. Click yes and confirm if the columns now show up. The refresh report dialogue can be a little finicky so this might take a few tries to get it to popup for the other user session. Let us know if this has any affect for you.

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