Browser Shows 'Not Secure' After Installing Trusted Certificate in Decisions

RichterBell

I've installed a cert. But we're still getting an issue with it claiming not secure. Is there any reason Decisions would still show not secure in a browser despite a trusted certificate?

MalikB_Decisions

Hello,

If your Decisions instance still shows as "Not Secure" in the browser after installing a trusted certificate, it may be due to browser caching. Try clearing your browser cache or opening the site in an incognito/private window to see if the issue persists. In our experience, the site appears secure once the cache is cleared. If the problem continues, double-check your certificate installation and browser settings.