How can I display user actions from a case entity using a flow sourced report?

ramsfan2000

I have a report that is retrieving data from a flow. The report works as expected, but I can not display any user actions to show up. The user actions exist in the case entity configuration folder, but not when generating the report. Is there a way I can enable these user actions? 

Kobebills_Decisions

Hello, 

Thank you for contacting Decisions Support. 

Flow sourced reports do not have user actions enabled by default. However, you can display right-click user actions for a flow sourced report by overriding the user action context. I will demonstrate this in the following steps: 

Prerequisites: Flow sourced report and user actions created.

Steps: 

1) In the report, enable 'Override Action Context' under Properties > Actions.

2) Set 'Action Context Type' to data structure with user actions.

3) Set 'Action Context ID Field' to Private Key of the Data Structure. For case entities, it will be the Extension Id.

4) Run the report and right click a row to see user actions.

For more information, please refer to the following documentation:

Overriding Action Context on Reports