How to process case entities Asynchronously without having main flow stop

FunkyChicken645

Hello Decisions,

I've got a flow that creates a case entity and sets it to the first state where my trigger flows then get picked up. I'm running the flow as an API, but when I do the case entity gets created and the state gets set, but the main flow will not complete until the case entity has been processed through each state.

Is there something I can do so that the main flow completes regardless of what state the case entity is in?

Levi_Decisions

Hey there, thanks for using the Decisions Community Forum!

This is an excellent question.

There are two great options for this use case:

You can use the Start Linked Flow Async Step: Start Linked Flow Async (decisions.com) to either create your case, or you can set one up in the first trigger flow.

You can also use the Go Async Step: Go Async Step - Flow Management (decisions.com) in your first trigger flow so that it will run independently of the main flow.

I hope this helps!

Regards,

Levi | Decisions Support