How To Reassign an Assignment to Someone Else?

Toa_Lihkan

Greetings,

I've got a flow that creates assignments for certain users to fill-out. But now, I'm trying to implement some logic where those users can reassign these tasks to other users. I can get the assignment ID, but I'm not sure how to move the assignment from one person to another. How would I go about doing this?

gregory_Decisions

Hello!

This can be acoomplished with the ChangeAssignment method. To access this method, navigate to the Flow Toolbox in the flow editor and select "Call Internal Decisions Service" under Integration > Internal Services. In the step properties, select "Assignment" for the service name and "ChangeAssignment" for the method name. All that needs to be done from here is to pass-in the assignment ID and the accounts/groups to reassign the assignment to, as shown below:

We hope this helps!

-Gregory