How to change receiving email for Error Handling

FunkyChicken645

Hello Decisions,

In my environment I'm using a few flows for error handling. What is the best practice when it comes to declaring the email that errors are sent to in my error handling flows?

Levi_Decisions

Hey there,

Thanks for using our Decisions Community forum!

When it comes to error handling, it's best practice to use a flow constant for the email so that if you ever want to change the email that's used for error handling, you only have to change it in one place instead of on every send email step you're using in your error handling flow(s).

We have some excellent documentation on this: Establishing Constant Data (Global Variables) - Mapping (decisions.com)

I hope this helps!

Regards,

Levi | Decisions Support