How to Fix an Installation Error?
Greetings,
I started upgrading my Decisions server from v8.6 to v8.19, but the installer failed. I got an error saying "(Couldn't install service. Service name:Decisions Server\r\nError Details: Unexpected error.. Error Code : 1072)" in the installer logs. What does this mean, and how do I fix my installation?
Comments
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Hello!
Whenever you see "Error Code : 1072" in a Decisions installation, that usually means the VM you are installing the application to needs to be restarted. Try retarting the server in which this is being installed and run the installer again.
-Gregory
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