Redirecting Assignments With Change Assignments

WestOderman

1 In the Inbox, from the Action menu of a received Assignment (either via the Assignment Notification or the Inbox), select Change Assignment.

2 From the Change Assignment window, set the Priority to reflect the urgency of the Task. 

3 Remove the present Assignee and provide a new one via the Add Assignee box. 

4 Provide an Optional Message, then click CHANGE.

5 Verify that the Assignment has been removed from the original Assignee's Inbox. 

6 If available, verify that the new Assignee has received the Assignment by navigating to their Inbox. 

from: https://documentation.decisions.com/v9/docs/redirecting-assignments-with-change-assignment