Deactivating and Activating a user Account

WestOderman

Deactivate Account

1 Navigate to System > Security > Accounts.

2 Right-click on the desired Account to access its Action Menu; then select Manage > Deactivate [AccountEmail]. 

3 Confirm Deactivation by selecting YES.

4 Verify that the Account has been successfully deactivated by attempting to LOGIN with its credentials. 

Activate Account

1 Navigate to System > Security > Accounts in the Decisions Studio. 

2 Right-click the Deactivated Account and select Manage > Activate [AccountEmail].

3 Select YES in the Confirm Activation window. 

4 Verify that the Account was reactivated by attempting to LOGIN with its credentials. 

from: https://documentation.decisions.com/v9/docs/deactivating-a-user-account