How to resolve user Access Issues in the Decisions

We have a new user who is struggling to access Decisions and is encountering the following error, despite being added to the same group and being able to access it.


Comments

  • In Decisions, permissions are configured based on groups. Please verify the permissions we need to provide to the user in Decisions with your AD admin. However, we suspect that there may be another group to which the user's colleagues are associated, allowing them to access the folders in Decisions because that group has the necessary permissions. Please recheck the permissions and groups for the user

  • Kindly refer the below documentation for more details regarding the permissions given to a Account and groups.

    https://documentation.decisions.com/v8/docs/setting-folder-permissions

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