unable to send mail with custom smtp

taylor
taylor
in Settings

error : Error running step Send Email 1[SendEmailStep] in flow [email]: The server has closed the connection. DecisionsFramework.Design.Flow.ErrorRunningFlowStep:

all parameters are being set correctly. tested with another software. how can I fix this error?

2024-06-17_12h03_07.png


Comments

  • Kathryn_Decisions
    Kathryn_Decisions
    edited June 21

    Enable the "Use Implicit SSL" option on your setup. By default Decisions expects an Explicit SSL TCP channel. However if the mail server is using an Implicit channel, this may be set to True.

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