Decisions SMTP support

If one turns on “ByPassSmtpServer” within the Decisions settings, does this mean that Decisions will no longer use settings within the <mail> tag? If so, where then does Decisions reach out to in an attempt to send email?

Comments

  • Kathryn_Decisions
    edited June 4

    If you set ByPassSmtpServer to True, Decisions will instead send emails unencrypted straight from the server, rather than reaching out to a designated platform. Essentially, it spoofs it, which is why it regularly shows up as spam when sent without using SMTP. This is great for testing, as it allows emails to be sent without needing to go through SMTP setup, but not recommended for any customer facing environments.

    Additionally, you can also define SMTP Settings directly on Send Email steps, which can help if you want to run some quick tests before applying it to the whole server.

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