New Users - Primary vs Tenant

taylor

We are wondering what the recommended approach is when creating new users. Is there any reason to implement all tenant users in the Primary versus setting up each user in the specific tenant instance?

Kathryn_Decisions

We recommend first creating the account on the Primary instance then sync the account to the tenant. 

• Assigning Accounts to the Tenants/Control Instance: https://documentation.decisions.com/docs/multi-tenancy-adding-and-setting-up-a-tenant-instance#assigning-accounts-to-the-tenantscontrol-instance