Getting an Error When Trying to Run Installer to Change Decisions to HTTPS?

Toa_Lihkan

Greetings,

I am trying to configure Decisions to run over HTTPS instead of HTTP. While on HTTP, Decisions seems to be running fine. However, after I update settings in the installer to have Decisions run over HTTPS, Decisions won't start and I get an error that says:

"An attempt was made to access a socket in a way forbidden by its access permissions"

Do you know what could be causing this issue? I've checked my certificate and it seems to be valid.

gregory_Decisions

Hello!

This error is usually indicative of a port conflict. Decisions over HTTPS runs on port 443 by default. If you have another process running on port 443, this would result in a conflict and most likely produce the error you are seeing.

You can deactivate the other process running on port 443, or you can change the Decisions settings.xml to use a different port for 443 then perform a restart:

https://documentation.decisions.com/docs/system-settings-overview-settings-xml

We hope this helps!

-Gregory