How can you uninstall a Custom Module in version 8 of Decisions?

[Deleted User]

I have a custom module installed within a version 8 Decisions instance. Is there a way I can uninstall this custom module and remove it completely from my Decisions instance?

[Deleted User]

Hi there,

The steps for uninstalling a Custom Module in version 8 of Decisions is as follows.

1.Stop the Decisions Services. If you are self-hosted, stop the Decisions Services from Windows Services and if IIS-hosted, run the command iisreset /stop as an administrator from the Command Prompt or in Powershell.

If Self-Hosted, Right-click the Decisions Server and click Stop.

If IIS-Hosted, enter the below command with administrator privileges:

iisreset /stop

2.Delete the custom module .zip folder from the C:\Program Files\Decisions\Decisions Server\CustomModules folder if present.

3.Delete the directory and .zip files for the module in C:\Program Files\Decisions\Decisions Server\modules if present.

4.Run the following query in your Database Manager/Query Editor:

SELECT * FROM module_installation. 

Take note of the extension_id of the module.

5.*NOTE* Before performing this step, we highly suggest taking a database backup as the following queries make changes to your database. With the extension_id from step 4, run the following queries in your Database Manager/Query Editor:

DELETE FROM module_installation WHERE extension_id = [the_extension_id]

DELETE FROM entity_folder WHERE extension_id = [the_extension_id]

6.Start the Decisions Services. If self-hosted, start the Decisions Services from Windows Services and if IIS-hosted, run iisreset /start as an administrator in either the Command Prompt or Powershell.

If Self-Hosted, Right-click the Decisions Server and click Start.

If IIS-Hosted, enter the below command with administrator privileges:

iisreset /start

Upon following these steps, the custom module should be completely removed from the Decisions instance.

Hope this helps!