How can I configure a Password Reset Flow?

[Deleted User]

I want the option to run a Flow which resets a user’s password. Is there a way to configure this?

[Deleted User]

Hi there,

You can create a password reset Flow by creating a Password Reset Communication Flow Handler found under Create Flow > Advanced.

This Flow runs custom logic after selecting “Forgot Password” on the default Decisions login page. 

Within this Flow you can utilize the Set Password Step by navigating to Integration > Internal Services > Account Services. 

The Set Password Step allows a user to reset their password without having to input their old password. You could configure logic with this Step to have a user receive an email from a dedicated mailing system that opens a guest or named session, allowing the user to then change their password.

More on the Password Reset Flow:

https://documentation.decisions.com/docs/password-reset-flow?highlight=Password

Hope this helps!