Getting Domain Not Reachable Error When Trying to Perform IIS Install?

Toa_Lihkan

Greetings,

I'm trying to install IIS-hosted Decisions v8.18. However, when I reach the portion where it performs the checks, the Domain is Reachable check keeps failing. I've checked IIS manager and see that it is both running and using the Decisions Application Pool. What am I missing?

gregory_Decisions

Hello there!

To advance beyond the Check Domain is Reachable issue, sometimes you'll need to perform the following:

1. Open IIS Manager.

2. Find your Default Web Site.

3. Right click on it, and go to Manage Website > Advanced Settings

4. In the Advanced Settings menu, on the Physical Path, swap it to one of the two variants for the default IIS path:

%SystemDrive%\inetpub\wwwroot

or:

C:\inetpub\wwwroot

Doing that should get you passed that error. We hope this helps!

-Gregory