Flow Step Send Email Is not Giving Me Proper HTML When I Encrypt Info?

Toa_Lihkan

Greetings,

I have a send email step in my Decisions flow that sends a body formatted with the HTML Merge Text option. An issue occurs when I have encoded HTML included in one of the tables I'm sending, and that HTML snippet is cut off in the middle of an attribute value. The resulting HTML is valid, and if I render it before sending the email, it renders appropriately. However, when sending via the “Send Email” step, the HTML becomes invalid.

Do you have any idea what could be causing this issue?

gregory_Decisions

Hello there!

I believe the issue might be related to the way the step properties on configured. Please ensure that "Clean Up HTML" is unchecked in the flow step properties.

I hope this helps with your issue.

-Gregory