Database System Validation Issue

Database System Validation Issue

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  • Hi,

    We recently upgraded our Decisions server from version 6.3.0 to version 6.7.2 and are now receiving the attached error message in the interface.

    Can you advise on how we resolve this?

    [img]att1[/img]

  • [font=Roboto, Arial, Helvetica, sans-serif]This validation issue is the result of migrating a Decisions database. An error is thrown when this file does not exist or the GUID doesnt match. To resolve it, navigate to Program FilesDecisionsDecisions Services ManagerInstancesControl and check for a databaseid.txt file. In this text file, it should only have a GUID that matches the value of dbsettings_id from the platform_version table (select * from platform_version) and restart Service Host Manager. Also, check the Servers folder in Decisions under System > Administration and make sure the server has Can Be Job Server checked in its properties.[/font]
    [font=Roboto, Arial, Helvetica, sans-serif]
    [/font]
    [font=Roboto, Arial, Helvetica, sans-serif]Decisions does this so that Schedule Jobs do not fire off from test servers.[/font]

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