Hide actions on Assignment notification pop-up

Hide actions on Assignment notification pop-up

Comments

  • Unknown
    edited December 2023

    Hi,

    Could you please tell me how can I hide the actions available on the notification pop-up for assignments

    edited by Elijah Duke on 8/9/2022

  • Unknown
    edited December 2023

    For this we will have to use a Pre-Processing Flow in the NotifyToAssigned notification found at System→Administration→Notifications→Default Notifications. Please follow the below process.[li]Under System→Administration→Notifications→NotificationFlows, select the AddProcessingFlow option,→enter a name for the Flow(for this case, Tekclan Test notification flow) and select Create. [/li][li]In the FlowDesigner, select the End step→change the mapping type of NotificationMessage input to BuildData→map Subject to NotificationMessage.Subject and Text to NotificationMessage.Text. Save and close the Flow. [/li][li]Under the Default Notifications folder, Edit the NotifyToAssigned notification→under NotificationFlows→check the Pre-Processing Notification checkbox→pick the created Flow→hit Save. [/li][/ol]The actions will no longer be available on the popup.

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