Field not clearing upon selecting a dropdown

Unknown

Field not clearing upon selecting a dropdown

Unknown

Hey Ezra!

Based on what Im seeing here, I suspect something within the Active Form Flow logic is not correctly validating when this field is changed.

Can we check to ensure that the Rule is correctly validating the selected item from the PaymentMethod Combo Box? You can view how the Active Form Flow handles data by running the parent flow in the Debugger.

Hope this helps!

-Ethan

Unknown

Hi Ethan,

It is validating correctly. The change is only appearing on the first change of dropdown. After selecting a different value on the dropdown the 2nd time. It is clearing successfully. Cant seem to make it work on the first change of dropdown

Regards,
Ezra

Unknown

Hi,

I have an active form flow that will default a value of a field upon a selection of dropdown. GIRO will default the field bank country to Singapore while value 2 will clear the field and allow user to input. However, when the set control value is set to null, the field is not clearing. How can I achieve this? Please refer to the screenshots below for reference.

Debugging:

After selecting a value not GIRO

Goal is to clear the bank country field after selecting a payment method not GIRO

Regards,
Ezra