Form links causing infinite loop

Form links causing infinite loop

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  • So, both my instance and the other office’s instance of Decisions are both having this problem. We have links to flows that render forms. But if the user’s auth session needs refreshed, it drops them to their default page instead and they have to close the tab and click the link again.

    A second problem I’m having that surfaced at the same time and might be related is that [b]some[/b] users (and consistently the same users, but of course not me so I can’t reproduce the issue easily) get caught in an infinite SAML authentication loop if the Decisions form we’re trying to load is inside a cross-domain iframe.

  • Most browser, including Chrome, are changing their policy regarding SameSite Cookies. Our investigation into this has led us to a series of steps that must be completed in order for this to work.

    The steps and deep explanation of the issue are available here: https://docs.google.com/document/d/1Aq90IqTPwFfkCHra30aPHxQz2ABEcB3reDsY0IrdXMM/edit?usp=sharing

    Please perform the steps outlined and your issue should be resolved.

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