Sending out delayed emails
Comments
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Is there a built-in setting in an Email step that can be used to send off the email at a future date without stopping the rest of the flow? For example, if I wanted to trigger an email 2 days after the previous step was complete.
Is the only option to use the “Pause Flow” step and resume the flow at that future date?
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The Send Email step doesnt have any settings for that, and you may not want to delay a flow from executing for a long period of time. Your best option is to create a flow with a Pause Flow step set to resume two days in the future followed by a Send Email step. The inputs of the Send Email step and even the inputs of the Pause Flow step can be declared as inputs of the flow. You can then place this flow in your flow as a Start Linked Flow Async step. A setup like this will allow the main flow to finish executing, while still sending the email or any other task it needs to accomplish two days later.
This is a rough example of how you might set this up:
Main Flow
[img]att1[/img]Async SubFlow
[img]att2[/img]
[i]edited by james.hartzell@decisions.com on 3/18/2020[/i]
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