Run Flow - the flow didn't display

Unknown

Run Flow - the flow didn't display

Unknown

Hello,

I have a problem with a a run flow. it does not display and does not stop turning(picture below) , even in the test environnement, its work. I dont know the problem?
Thanks in advance

Unknown

Hi,

In regards to your query, we will need more information to troubleshoot the issue you are experiencing. Generally, run flowonpage entries are recorded when a flow is executed on a page using a flow run part or a similar type of component. Can you please share the details of what the page contains, are there any flow run part or run flow page components to support@decisions.com.
Once this information is received we can get on a call and work on this issue.

Regards
Osman Zama

Unknown

Hi,
Thanks for your reply. The problem was caused by the call to the Mongo DB. In Test environnement its work, but in production i must to diplay a form at first to make the call to the database after that. Thanks again