Hiding the default process view for a Case entity

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Hiding the default process view for a Case entity

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Hello All,

Is there a way for us to display only a custom case view for a case entity, and display the default view for another?

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Hi Samuel,\r\n\r\nWe are able to display a custom case view for a case entity, and use the default view for another. What we would need is to create a page visibility rule that hides the default process view page for the specific entity. The page visibility rule will be created in a configuration extension folder for the datatype.\r\n\r\nFirst we would have to create the page in the Case Entity configuration folder for the data structure. In the configuration folder's report action bar, choose \"All\" -> Create Page -> Create Page/Dashboard to design a new process view page for the Case Entity.\r\n\r\nOnce we have a page setup, we would need to create a configuration extension folder for the data structure. This can be created in a Designer folder, by:\r\n\r\n[ul][li]Running the Create/Datatypes Integration action in a designer folder.\r\n[/li][/ul][ul][li]In the Subdialog window, on the left hand side, select Configuration Extension -> \"Add Folder Actions and Configuration\".\r\n[/li][/ul]\r\n[img]att3[/img]\r\n[ul][li]Search for the data structure that we want to create the configuration extension for.\r\n[/li][/ul]\r\n[img]att2[/img]\r\n[ul][li]A \"Folder Extension Configuration\" folder will be created. Navigate inside the folder and choose \"Page Visibility Rule\" from the folder action bar.\r\n[/li][/ul][ul][li]For the rule, we can define it to hide \"Case View\