System Comments in Process Folders
Comments
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How do I suppress adding system comments to a process folder when a form assignment is completed? Im building custom comments that I add to the process folder and the system comments are showing up as a duplicate that I want to eliminate. I was hoping there is something in the assignment setup where I could configure comments but Im not finding it. Im currently using a workaround in a comments report where I filter Entity Name does not contain "Process Manually Ended by SYSTEM","1/2/2020 4:31:55 PM
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Create a flow with a string for FolderId as an input, a Delete Entities step with its fetch criteria set to EntityFolderId IS (your flows FolderId input), Comment Description contains (text found in the system comments you wish to suppress), and commentType IS System, followed by a send folder change event step with your flows FolderId input mapped into FolderId. You can then place this flow after any assignments in your main process to remove the auto-generated system comments immediately after their creation.
[i]edited by james.hartzell@decisions.com on 4/23/2020[/i]
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