Communication/Email

Communication/Email

Comments

  • On running Send Email step - got error - Rebex.net.smtp exception: Authentication credentials invalid. Please help on this.

  • Hi Piyush,

    This error means that the details/credentials provided to authenticate your request with your email provider are invalid. This means you need to ensure your email credentials are correct or that you are connecting to the correct provider.

    This can be done either on the step itself or in the settings.xml document accessed either via Edit Settings on any Decisions installer or at this file location:
    V7: C:Program FilesDecisionsDecisions Server
    V6 and below: C:Program FilesDecisionsDecisions Services Manager

    The following details how SMTP settings can be adjusted:
    https://documentation.decisions.com/docs/sending-an-email-from-a-flow
    https://documentation.decisions.com/docs/email-and-smtp-in-decisions

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