Configuring a Transcription Flow in v6

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Configuring a Transcription Flow in v6

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Hey Decisions,

I am looking to create a transcription flow behavior in a 6.18 Decisions server to transcribe our calls. I noticed the transcription flow behavior under advanced. How do I set this up?

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Hey there Grass,

On our documentation site, we have the [url=https://documentation.decisions.com/v6/docs/recording-and-transcription]Recording and Transcription[/url] article which provides a step-by-step process how to set up transcription for your phone calls assuming its through Telephony services such as Twilio.

If you havent already, please read through this document and come back if you have any further questions!