Changing Assignment Expiry?

Changing Assignment Expiry?

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  • Hi all,

    Ive set an assignment to expire after 7 days when it should expire after 15 days. Whats the best way to change the assignment expiration date?

    Thanks in advance

  • Hi jmcmann49,

    The best way to change an assignments expiration date would be to utilize a "Save" step located in Integration > Internal Services > Assignment. Using this save step allows you to select multiple properties such as the ExpirationDate, AssignedUsers, AssignmentID and more! If you select "Build Data" for the entity, youll be able to click the "..." icon and tick which properties youd like to modify (NOTE: by doing this, youll need to map all the values for the assignment to carry everything over or utilize Save/Update steps to avoid remapping the entire data structure explained here http://support.decisions.com/forum/topic2307-save--update-steps-make-ignore-fields-go-null.aspx).

    Ive attached two png images to display the Save step in the steps menu and another to display the assignment property selection box.

    [img]att2[/img]

    [img]att1[/img]
    [i]edited by Scott@decisions.com on 9/30/2019[/i]

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