Users not being able to log in to the decision
Users not being able to log in to the decision
Comments
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Joyous Peanut,
The Max Number of Attempts is a customizable setting in Decisions. You can find this at Portal Settings → Enable Account Lockout.
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If you go to System → Security → Accounts, you should be able to reset the attempt count for an Account by right-clicking on it and then selecting the Reset Number of Attempts action.
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