Pop next item from assignment queue

Unknown

Pop next item from assignment queue

Unknown

Hello,

We have a question around assignments and how users select assignment to work.

We have a use case where we want to create an assignment to a Group. Users of that group would have to work the items of that group without being able to manually select the task from a work list or a report.

Instead of presenting the user with a report of items assigned to their queue, use a button to “pop/take the next item from the queue.”
Prevent users from cherry picking items from the work list.

Thanks

Unknown

Hi,

I created a sample project for your requirement. Basically, the project has two flow (Assignment Flow and Main Flow). When you run Assignment Flow it creates assignments for Test Assignment Group inside the project folder. When you run Main Flow it fetches assignments of Test Assignment Group based on Current state, removes the assignment from the group and reassigns it to the current user. So, anyone who runs Main Flow gets the next assignment from the group assignment list. If you want to restrict usage of the flow to only group members you can think also defining folder permissions or visibility rules depending on your project. Also, you can change the fetch criteria of the Fetch Entities step according to your needs.

Please check the attached sample project and screenshots. If you have any question please let me know.

Regards,

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[i]edited by kenan@decisions.com on 8/5/2019[/i]