How do I get form back to submitting user after a rejection?

How do I get form back to submitting user after a rejection?

Comments

  • I have a simple flow that has two forms in it:
    1. Request form - user fills out info about a thing they want to request
    2. Approval form - after user submits the approval form a manager is assigned a form to approve or reject the request

    When the manager rejects the request, I want to go back to the Request form for the user to modify their request.

    Heres the problem Im having--When the manager clicks on the
    eject" button

  • Unknown
    edited November 2023

    This is a very common pattern.

    First let me tell you what is wrong: You Request form" is "In Session"

    Every form or task has a setting called "Assignment Type" which is either set to "In Session" or "Assigned"

    When this is set to "ASSIGNED" it means that only the assigned user / group / role can work the form. Setting this to "ASSIGNED" means that it is now a task.

    When you set this to "IN SESSION" it means "Show this form to whomever is currently running the workflow" This is why initial request forms are always IN SESSION. You dont want someone to have to work a task

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