Generate a unique case number?

Generate a unique case number?

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  • Hi. I would like to know how I can generate a unique case number for particular processes or entities. Thanks.

  • [color=rgb(20, 20, 20)]I believe the best solution for you here may be using a Process Folder with a customized prefix, or perhaps the built in ID Generation steps, depending on the use case. Using Process Folders is ideal when you need folders to house data in a process. When setting up a Process Folder, there is a configurable option in the properties panel that will allow you to set a prefix before the ID is generated. With the Setup Process Folder step, the flow will create a folder with a unique identifier and the designated prefix for the process completed at run-time. Whenever I execute this flow, I have a new Process Folder generated with a different ID as shown below:[/color]

    [color=rgb(127, 140, 141)][font=Roboto][img]att4[/img][/font][/color]
    [color=rgb(127, 140, 141)][font=Roboto][img]att1[/img][/font][/color][color=#7f8c8d]
    [/color]
    You can of course create a specific folder, perhaps a "Cases" folder that the Setup Process Folder step can point to and store all of the prefix + IDs it generates. Here is a link that explains more about configuring the Setup Process Folder step: https://documentation.decisions.com/docs/setting-process-folder-save-data

    As for the ID Generation steps I mentioned, they are very similar to a Process Folder, but instead it adds a prefix + ID to a particular entity. In the Flow Designer, if you navigate to [i]Integration -> Internal Service -> IDGeneration [/i]you will find an option to [i]GetNextID[/i]. This step will ask you to setup a prefix as well, numbers or letters can be used here:

    [color=rgb(127, 140, 141)][font=Roboto][img]att2[/img][/font][/color]
    [color=rgb(127, 140, 141)][font=Roboto][img]att3[/img][/font][/color]

    [color=rgb(34, 34, 34)]One other bit of information in regards to using the GetNextID step, you can manage the data generated with this step by navigating to [/color][i]System -> System Data -> ID Generation [/i][color=rgb(34, 34, 34)]from the home page in the Designer Studio as shown below:[/color]
    [color=rgb(34, 34, 34)]
    [/color][color=rgb(127, 140, 141)][font=Roboto][img]att5[/img][/font][/color]

    I hope you will find one of these steps to be a good solution for you! Please let me know if you have any questions.


    [i]edited by ryan@decisions.com on 7/11/2019[/i]

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