Document Viewer File Types

Unknown

Document Viewer File Types

Unknown

Hello,

I have a question regarding what types of files can be displayed on a document viewer form component. I have my document viewer taking in file data but when I pass in a Word document from earlier in the flow nothing displays on the doc viewer and my Word document automatically downloads itself. Is there a list of file types the doc viewer automatically handles?

Thanks,
Curious One

Unknown

Hello Curious One,

Currently, our document viewer can only display certain types of files and these supported file types include:
[b]txt[/b], [b]css[/b], [b]html[/b], [b]pdf[/b], [b]png[/b], [b]jpg[/b], and [b]xml[/b].

Unfortunately, some files it does not support are:
[b]word[/b], [b]excel[/b], [b]powerpoint[/b], [b]exe[/b], [b]json[/b], [b]csv[/b], [b]xps[/b], [b]ods[/b], [b]tiff[/b], [b]msg[/b], or [b]rtf[/b].

For your use case, you could convert your uploaded word document using a [b]ConvertDocument [/b]step found in our Steps Library within the folder [b]Data --> Documents[/b] and output that Converted PDF File Data into your document viewer for display purposes. Let us know if you have any other issues!

[i]edited by ryan.strasnick@decisions.com on 11/14/2019[/i]