New Instance Errors in Multi-Tenant

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New Instance Errors in Multi-Tenant

Unknown

Hello,

Using the online documentation I setup a new customer and instance in a multi-tenant environment. Everything appears to be setup correctly, but when I login and access a folder such as “My Apps” I get an error. The folder and entire environment is completely empty though. I have tried a few different things and have slightly different errors.

Did I miss something in my setup? It is hard to tell if I didn’t set it up right, if there is a space/memory issue somewhere, or something else. I did check the Decisions server and database server and they both have a lot of available space.

Thanks

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[i]edited by Moshe on 6/21/2019[/i]

Unknown

Hi,

Can you clear these files at the below path out to another location on the filesystem and restart the tenant service?

C:Program FilesDecisionsDecisions Services ManagerInstancesControlDynamicKnownTypes.Net

Regards

Unknown

I followed the steps below, restarted the instance, and it appears to be working now.

Thanks