Base URL Issue

Unknown

Base URL Issue

Unknown

Last night we conducted a disaster recovery test and when we failed over to the DR servers I saw this in the primary.log:

[Log:430] [Error]
[Message]:All servers in cluster must share the same base url to portal.
{SERVER IP}[DR] = http://decisions.ourcompany.com/decisions
{SERVER IP}[DR2] = https://decisions.ourcompany.com

[color=rgb(34, 34, 34)][font=Arial, Helvetica, sans-serif]The issue is with DR2. So I launched the installer and checked the server settings and the PortalBaseURL is set to [/font][/color]http://decisions.ourcompany.com/decisions

But in the studio it is set to https://decisions.ourcompany.com

[color=rgb(34, 34, 34)][font=Arial, Helvetica, sans-serif]Any ideas how I can correct this?[/font][/color]

Unknown

The issue is with the platform_server tables URL value. Run this query and update the record directly in the database.

select base_urlto_portal, * from platform_server

[b]Note: You will want to stop service host manager before performing this update or it might not take![/b]