Time In State for Processes

Time In State for Processes

Comments

  • Where can I find information about how long a process has been in a particular state?
    i.e. how long since a case entered its current state, date/time that is entered the current state, past states

  • There is a step under [b]Integration -> Internal Services -> Folder Service -> Get Folder States [/b]that you can use in the flow to retrieve that information.

    [font=Verdana, sans-serif]Entity Name will be the name of the State.[/font]
    You can get the difference in the started data time and the completed date time. There is also time completed in seconds that is record as well if you wanted to perform a calculation on that. You can even tell which state it came from, if its current, or who it was triggered by.

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