Help with case entity

Good afternoon!

This is a simple fix. "[b]Pending State Change[/b]" pertains to [b]Assignment States[/b]. To fix this/get rid of it on newly added [b]Cases [/b]do the following:

[ul][li]From the [b]Case Editor[/b], hover over the desired [b]State [/b]and click the dropdown arrow to the right. [/li][li]Select [b]Edit[/b].
[/li][li]From the [b]Edit Expected Folder State [/b]window, uncheck the [b]Create Assignment [/b]box. Then click SAVE.,
[/li][/ul]
Do note that this will only work for newly added Cases. Hope that helps!