Custom .DLL throwing Errors when executing step

[color=rgb(34, 34, 34)][font=Arial, Helvetica, sans-serif]Good Afternoon, [/font][/color]
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[color=rgb(34, 34, 34)][font=Arial, Helvetica, sans-serif]I am a software developer on the support team. I read through the current ticket information. Would you be able to try something for me?[/font][/color]
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1.) Drag the DLL from C:Program FilesDecisionsDecisions Services ManagermodulesDecisions.LocalServicesDlls to C:Program FilesDecisionsDecisions Services ManagermodulesDecisions.LocalServicesDllsDeleted
2.) Run the Decisions.LocalModuleReset application in C:Program FilesDecisionsDecisions Services Manager
3.) Stop SHM
[color=#000000]4.) Remove the DLL from the [/color]C:Program FilesDecisionsDecisions Services ManagermodulesDecisions.LocalServicesDllsDeleted directory
[color=rgb(34, 34, 34)][font=Arial, Helvetica, sans-serif][color=#000000]5.) Start SHM[/color]
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[color=#000000]6.) Drop the DLL back in [/color]C:Program FilesDecisionsDecisions Services ManagermodulesDecisions.LocalServicesDlls
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[color=rgb(34, 34, 34)][font=Arial, Helvetica, sans-serif][color=#000000]Depending on the changes you made in the DLL code, the hot deploy function of the new DLL may not have worked correctly. This should eliminate that as the issue.[/color][/font][/color]
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[color=rgb(34, 34, 34)][font=Arial, Helvetica, sans-serif][color=#000000]Thanks![/color][/font][/color]
[color=rgb(34, 34, 34)][font=Arial, Helvetica, sans-serif][color=#000000]Jason King[/color][/font][/color]
[i]edited by jason on 10/10/2019[/i]