Can't Access Decisions Studio Portal

Hello,

Please apply below steps.

1. Open settings.xml (on Notepad) on this Decisions App Server as a Windows administrator. This file is located under C:ProgramFilesDecisionsDecisions Services Manager

2. After opening, locate the LoginPageAllowedIPs tag and add in the machines IPv6Address or IPv4Address in this field by separating with ";".

3. Open Host file as administrator by navigating C:WindowsSystem32driversetc

4. Add domain name and IP address at the bottom of the Host file

5) Restart Service Host Manager from Windows Services.

Regards

[b]Error Details:[/b]
System.ServiceModel.FaultException`1[DecisionsFramework.ServiceLayer.Utilities.FrameworkFault]: This user context can only be used from localhost (Fault Detail is equal to DecisionsFramework.ServiceLayer.Utilities.FrameworkFault).

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[i]edited by kenan@decisions.com on 7/29/2019[/i]

Hello,

Can you confirm youve added your machines IPv4 or IPv6 address into the LoginPageAllowedIPs tag as well as made the necessary changes in the Host file located at C:WindowsSystem32driversetc? After doing these, did you restart Service Host Manager?

Did you receive any error after doing these? Can you zip up the Logs folder found at C:Program FilesDecisionsDecisions Services ManagerLogs and then share it please?