Default SMTP Settings

Unknown
Unknown
in General Q & A
Default SMTP Settings

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  • Unknown
    Unknown

    When sending emails from within flows in Decisions, I have been using the Default SMTP Settings option:
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    [img]https://tirade.decisions.com/decisions/Primary/largefilehandler.ashx?fileReferenceId=cf5d1e44-4b79-495f-9a1b-1a0f3327f489[/img]

    Where are the default SMTP settings stored? Is that what is set up within the settings.xml file on the server, or is it stored elsewhere? I ask because our corporate IT group is wanting us to switch to Office 365 for SMTP, and it requires authentication and SSL.
    [i]edited by BobbyB on 4/18/2019[/i]

  • Unknown
    Unknown

    [font=Roboto, Arial, Helvetica, sans-serif]The Default SMTP settings will take the settings from the Decisions Installer. [/font]
    [font=Roboto, Arial, Helvetica, sans-serif]In the Installer, click on Edit Settings -> Expand the Mail section and SMTP server. Here, you can define the Default SMTP settings. [/font]
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    [font=Roboto, Arial, Helvetica, sans-serif]Here is our documentation link on Changing server settings : [/font][url=https://documentation.decisions.com/changing-server-settings-settings-xml/]https://documentation.decisions.com/changing-server-settings-settings-xml/[/url]

  • Unknown
    Unknown

    [font=Roboto, Arial, Helvetica, sans-serif]That resolves my question about the default settings. Thank you. [/font]
    [font=Roboto, Arial, Helvetica, sans-serif]Is there a way to query the database to determine all flow steps that utilize a particular “From” email address and update them to a different email address? [/font]
    [font=Roboto, Arial, Helvetica, sans-serif]I haven’t found one, but I don’t want to have to change all of the send email / notification steps manually—there are a lot of those![/font]

  • Unknown
    Unknown

    [font=Roboto, Arial, Helvetica, sans-serif]Unfortunately theres no way of updating this through the database. [/font]
    [font=Roboto, Arial, Helvetica, sans-serif]You can use the "Flow Structure" report under System > Administration > Flow Management to filter by step name to help find the flows that use this step. [/font]
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    [font=Roboto, Arial, Helvetica, sans-serif]And if this is something you think might change again in the future, Id suggest creating a system constant for the from email address so that you can make the change in one place.[/font]

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