How can I display the user who completed a state change in the Folder Activity Panel for a Case Enti

RichterBell

I'm using Decisions version 9. Is there a way to show the updating user (the user who completed a state change for a case entity) in the Folder Activity Panel on a dashboard? By default, I only see audit trail info, but not the specific user who made the change.

MalikBackman_Decisions

Hello,

Yes, you can display the updating user in the Folder Activity Panel, but you’ll need to capture and configure this data. Here’s how you can do it:

1. Create a custom Case Page and add the Folder Activity Panel to show activity for your Case Entity folders.
   Folder Activity Panel Documentation
   Creating Custom Case Pages
2. Update your workflow logic to capture the user who completes the state change. Store this user info in the case entity or a related data field.
3. Configure the Folder Activity Panel or a custom report to reference and display the stored updating user data.

Hope this helps!