Changing Case Entity Activity Order And Move Activities To Specified States

Hi, how do I change the order of activities in a case entity? And how do I specify which states each activity can be in?

Comments

  • We do not have a way to natively change the order of activities, so we recommend using sub flows inside one main flow in order to dictate the order in which they run. As for setting states for the activities, this varies for versions:

    V9 - Right-click the activity > “Set Classification Info” > “Is Valid Only In Entity State” is the field you want to edit to change the states. 

    V8 - Just following up: it is possible to move an activity to another state by right-clicking it > manage > define valid states. You can then specify all the states you want to be used for a particular activity. 

    Relevant Links:

    Create Sub Flows using Existing Steps (decisions.com)

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