Assignment Lease Time

Assignment Lease Time

Comments

  • Hi,

    It seems that Decisions temporary lock the assignment for a while when clicked. Then after minutes, it is unlocked and then release it. May I get confirm for that and know how many minutes the task is locked then release. Is there any way to unlock it manually for urgent cases?

    Thanks

  • Hello,

    Assignment Lease Time set under System > Settings > Assignment Settings. Also, Admin accounts can break a leased assignment by right clicking on an assignment at the All Assignments folder.

    Regards

    [img]att1[/img]

    [img]att2[/img]
    [i]edited by kenan@decisions.com on 6/17/2020[/i]

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