Assignment Lease Time
Comments
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Hi,
It seems that Decisions temporary lock the assignment for a while when clicked. Then after minutes, it is unlocked and then release it. May I get confirm for that and know how many minutes the task is locked then release. Is there any way to unlock it manually for urgent cases?
Thanks
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Hello,
Assignment Lease Time set under System > Settings > Assignment Settings. Also, Admin accounts can break a leased assignment by right clicking on an assignment at the All Assignments folder.
Regards
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[i]edited by kenan@decisions.com on 6/17/2020[/i]